Privacy Policy

Last Updated: May 15, 2025

Introduction

AmpereX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise engage with our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

We may collect information about you in various ways, including:

Personal Information

When you purchase products, register for an account, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise engage with us, we may collect personal information, such as:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Business information (for B2B customers)

Usage Information

When you access our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Process and fulfill your orders for our battery products
  • Create and manage your account
  • Send you order confirmations and updates
  • Respond to your comments, questions, and requests
  • Provide customer service and technical support
  • Send you marketing communications about our products and services
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations

Information Sharing

We may share your information with third parties in certain situations, including:

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions related to our battery solutions.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Storage & Security

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your personal information
  • Right to restrict or object to processing of your personal information
  • Right to data portability
  • Right to withdraw consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including:

  • Understanding and saving user preferences
  • Keeping track of advertisements
  • Compiling aggregate data about site traffic and site interactions
  • Helping us offer you better site experiences and tools in the future

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Our website may contain links to third-party websites and services that are not owned or controlled by AmpereX. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We may use third-party services such as Google Analytics to help us understand how our customers use the site. These third-party service providers have their own privacy policies addressing how they use such information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

AmpereX

Address: Shop B-1, FIJEL PLAZA, Block N, Valencia Town, Lahore, Pakistan

Email: info@amperex.pk

Phone: +923394020869